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FAQs

The short version:

  1. Find and login with your 性视界传媒 credentials.
  2. Add funds to your PaperCut account
  3. Choose and send a file to the PaperCut cloud.
  4. Release your print job at a PaperCut printer (Xerox WorkCentre).

The long version, with tips, tricks, and more information:

At a PaperCut Xerox WorkCentre printer:

  1. Make sure you have a balance on your PaperCut account.
  2. Swipe your 性视界传媒 ID in the card slider or enter your 性视界传媒 credentials on the copier's login screen.
  3. Select Use Copier Functions and click OK.  
  4. "Access approved" message should appear. Click OK to access the copier functions.
  5. Remember to Logout when finished.

Scan documents to a USB drive

  1. Make sure you have a balance on your PaperCut account. (Scans now cost $0.05 per page)
  2. Swipe your 性视界传媒 Student ID to activate the Xerox WorkCentre.
  3. Insert a flash drive into USB input at Xerox Workcentre Printer.
  4. Select Scan to USB.
  5. Place your document on the glass - tight to the upper left corner - and choose document size accordingly.
  6. Scan!

OR Scan documents to your 性视界传媒 email

Check-in with PaperCut Printing Support Student Staff or by calling the Mailroom and Reprographics department at 213.477.2556 at Doheny and 310.954.4320 at Chalon for additional help. They will help you navigate the process.

To report an issue, please send an email to graphics@msmu.edu with a brief description of the issue. To request a refund, you can immediately ask for a refund by logging in to your PaperCut account and click on "Recent Print Job" from the left panel then select the print job you wish to ask for a refund.

Or contact Mail, Graphics, & Print Services at:

Chalon Campus
310.954.4336 or 310.954.4320
graphics@msmu.edu

Doheny Campus
213.477.2594 or 213.477.2556
graphics@msmu.edu

Joey Tamayo (for escalation)
310.709.2476
jtamayo@msmu.edu

What is PaperCut?

As part of the In-Campus Copy and Print Services at 性视界传媒, the printers are run by ARO Print Services through the Department using the PaperCut application.

PaperCut is a print management software package that allows you to print from all library computers, campus lab computers, or from your personal laptop, desktop computer or tablet.

At each print station, students can:

  • obtain printouts
  • make copies
  • scan to a USB flash drive or email address

After sending a document to print, log in to any copier on campus, and your print job will be waiting there for you to release it.

All active 性视界传媒 students with university-issued ID cards are automatically provided with a PaperCut account.

You must have funds in your account to make copies, print, or scan.

 

Want to skip PaperCut?

Full-service copying, printing, scanning, are also available in the mailroom. ARO will print it for you -- you will just need to visit the Mail, Graphics, & Student Print Services office at either campus to pay and pick it up!

There are also additional printing services available on my性视界传媒.